Terms Of Service
SMS/MMS MOBILE MESSAGE MARKETING TERMS AND CONDITIONS
Effective as of: July 23, 2025
Operated by: RAYS WellnessPRO | Ontario, Canada
RAYS WELLNESSPRO
SMS/MMS MOBILE MESSAGE MARKETING TERMS AND CONDITIONS
Effective as of: July 23, 2025
Operated by RAYS WellnessPRO | Ontario, Canada
RAYS WellnessPRO (“we”, “us”, “our”) offers a mobile messaging program (the “Program”) to provide promotional, transactional, and informational SMS/MMS messages. By opting in to or participating in the Program, you agree to these Mobile Messaging Terms and Conditions, our Privacy Policy, and all applicable Canadian laws and regulations, including the Canadian Anti-Spam Legislation (CASL).
User Opt-In (CASL-Compliant)
You affirmatively consent to receive SMS or MMS messages from us by:
- Entering your phone number on our website and checking a consent box
- Signing up via a checkout opt-in
- Responding to a keyword campaign (e.g., texting “JOIN”)
You agree to receive marketing and transactional messages (e.g., order updates, shipping notifications, offers, and new product announcements). Consent is not a condition of purchase.
Message and data rates may apply. Message frequency may vary.
User Opt-Out
You may opt out of receiving mobile messages at any time by replying with:
“STOP”, “CANCEL”, “UNSUBSCRIBE”, or “QUIT”
You may also contact us at support@rayswellnesspro.com for additional help or questions about opt-out procedures. Upon opting out, you may receive a final message confirming your choice.
Data Protection & Privacy (PIPEDA)
We are committed to protecting your personal information. All data collected through the Program (such as phone numbers and message content) is managed according to PIPEDA and our Privacy Policy.
We do not sell, rent, or trade your mobile information with third parties for marketing purposes. Your data is stored securely and only accessed by authorized personnel.
Program Description
Users may receive:
- Checkout reminders
- Promotions and limited-time offers
- Product announcements
- Order confirmations and delivery updates
This service is available only to users with Canadian wireless carriers and compatible devices.
Message Costs & Frequency
- Message and data rates may apply (check with your mobile carrier).
- You may receive messages weekly or monthly depending on your interactions.
- The frequency of communication may vary without notice.
Prohibited Content
You agree not to use the Program to send content that is:
- Abusive, harassing, or defamatory
- Discriminatory or hateful
- Unlawful, misleading, or fraudulent
- Malicious software or phishing-related
We reserve the right to suspend or terminate access to the Program if prohibited use is detected.
Age Restrictions
You must be at least 13 years old to use the Program.
If you are under 18, parental or legal guardian consent is required.
Jurisdiction and Dispute Resolution
All disputes arising from this Program will be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
Any claims, disputes, or controversies will be resolved through mediation or arbitration in Ontario, unless another process is mutually agreed upon. We do not require binding arbitration or class action waivers, as those provisions are often unenforceable under Canadian law.
For help or questions regarding the Program, contact us at:
Email: support@rayswellnesspro.com
Business Name: RAYS WellnessPRO
Location: Ontario, Canada